About Us
Our Company
Car Recovery & Towing Pro's
Who We Are
More Than Just a Towing Service: Founded in the heart of Dubai, Car Recovery & Towing Pro’s was born from a simple, powerful observation: people needed a recovery service they could trust implicitly. In a city that never sleeps, where the road is a vital artery for life and business, a vehicle breakdown shouldn’t mean being left feeling vulnerable and stranded.
We are a team of local, dedicated professionals who call Dubai home. We understand its roads, its climate, and the unique challenges drivers face here—from the intense summer heat that tests every battery to the soft sands of the desert that can trap a 4×4. We are not a faceless corporation; we are your neighbors, committed to providing a service that is reliable, respectful, and swift.
Our identity is built on three core pillars:
Reliability: We are the call you make when everything else has gone wrong. We will always answer, and we will always come.
Expertise: We invest in the best equipment and continuous training for our team, ensuring we can handle any situation with skill.
Empathy: We treat every customer not as a job number, but as a person we are helping through a stressful time.
Responsibility
At our core, we solve mobility problems. When your vehicle fails you, we become your wheels, your solution, and your peace of mind.
Our comprehensive service portfolio includes:
1. 24/7 Emergency Towing & Recovery
This is the backbone of our service. Whether your car has suffered a mechanical failure, been involved in a collision, or simply won’t start, our fleet of modern tow trucks is dispatched immediately. We provide safe, secure transport to your home, office, or a repair shop of your choice anywhere in the UAE.
2. Specialized Recovery Solutions
We go beyond standard cars. Our expertise and equipment are tailored for a wide range of vehicles:
Luxury & Sports Cars: Using flatbed trucks and specialized tie-downs to protect low-clearance and high-value vehicles.
Heavy Vehicles: Recovering buses, trucks, and commercial vehicles with our heavy-duty units to minimize business downtime.
Destert & 4×4 Recovery: Our off-road capable trucks and expert teams specialize in rescuing vehicles stuck in sand, mud, or remote desert locations.
3. On-the-Spot Roadside Assistance
Many problems can be fixed where you are, getting you back on the road faster and more affordably. Our mobile units are fully equipped to handle:
Battery Issues: Jump-starting your car or providing a replacement battery.
Tire Problems: Changing flat tires, fixing punctures, or providing a temporary sealant.
Lockout Services: Safely gaining entry to your vehicle if you’ve locked your keys inside.
Fuel Delivery: Bringing you enough fuel to reach the nearest gas station.
4. Accident Support & Coordination
We understand that an accident is a traumatic event. Our team is trained to handle the scene with sensitivity and professionalism, working efficiently to clear the roadway while coordinating with relevant authorities and your insurance company if required.
Our MIssion
At Car Recovery & Towing Pro’s, our mission is deeply personal. We don’t just move vehicles; we resolve crises. We understand that a breakdown or accident is more than an inconvenience—it’s a moment of stress, uncertainty, and disruption. Therefore, our mission is to be the calm, reliable solution you can count on. We are committed to delivering not just a service, but an experience defined by speed, safety, and unwavering professionalism.
Our ultimate goal is to transform your stressful situation into a resolved one, ensuring your safety and satisfaction are the true measures of our success.
Our Team
Our trucks and technology are only as good as the people who operate them. We are proud to have a team of professionals who embody our company’s values daily.
More Than Operators, They Are Problem-Solvers: Each team member is selected for their technical skill, their calm demeanor under pressure, and their deep sense of empathy. They understand the anxiety you may be feeling and are trained to be courteous, reassuring, and respectful